Privacy Policy
Privacy Policy
At AVORA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or subscribe to our newsletter, we may collect the following information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase details
- Account information
- Payment-related information
- Product preferences and interactions with our website
- Information you provide when contacting our customer support
We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Arrange delivery and shipping
- Process payments
- Provide customer support
- Communicate with you about your orders
- Send order confirmations and updates
- Improve our website, products, and services
- Personalize your shopping experience
- Send promotional offers, new product announcements, and updates when you have subscribed to receive them
- Prevent fraud, unauthorized activity, and security issues
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by third-party payment providers. We do not intentionally store complete payment card details on our own servers.
Your payment information may be handled directly by the relevant payment provider according to their own privacy policy and security practices.
4. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who help us operate our business, including:
- Payment processors
- Shipping and delivery companies
- Website hosting and technical service providers
- Email and marketing service providers
- Analytics and security providers
- Customer support services
These providers only receive information necessary to perform their services for us.
We may also disclose information when required by law, legal proceedings, government authorities, or when necessary to protect our rights, customers, website, or business.
5. Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Maintain your login session
- Understand website traffic and performance
- Improve website functionality
- Provide relevant marketing and promotional content
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact AVORA through our website’s Contact Us page.
AVORA
Email: infoavora@gmail.com
Phone: 03258125669